Dialpad AI Sales Center
The AI-powered customer intelligence platform.
Overview
Dialpad AI Sales Center is a unified communications platform that includes voice, messaging, and video, with a focus on sales teams. It uses AI to provide real-time coaching, transcribe calls, and analyze customer sentiment. The platform is designed to help sales reps close deals faster and improve their performance.
✨ Key Features
- Real-time AI coaching and recommendations
- Live call transcription and analysis
- Customer sentiment analysis
- Automated post-call summaries
- AI-powered playbooks
- Integration with CRMs
- Unified communications (voice, video, messaging)
🎯 Key Differentiators
- Unified platform for all communications
- Real-time AI coaching during live calls
- Proprietary AI engine for voice and NLP
Unique Value: A single platform for all sales communications, with real-time AI coaching to help reps win more deals.
🎯 Use Cases (5)
✅ Best For
- Reducing ramp time for new sales hires
- Improving sales rep performance and quota attainment
- Increasing customer satisfaction
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies that do not use phone calls as a primary sales channel.
🏆 Alternatives
Offers more advanced real-time AI capabilities compared to traditional business phone systems.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies by plan tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: NA
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