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Dialpad AI Sales Center

The AI-powered customer intelligence platform.

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Overview

Dialpad AI Sales Center is a unified communications platform that includes voice, messaging, and video, with a focus on sales teams. It uses AI to provide real-time coaching, transcribe calls, and analyze customer sentiment. The platform is designed to help sales reps close deals faster and improve their performance.

✨ Key Features

  • Real-time AI coaching and recommendations
  • Live call transcription and analysis
  • Customer sentiment analysis
  • Automated post-call summaries
  • AI-powered playbooks
  • Integration with CRMs
  • Unified communications (voice, video, messaging)

🎯 Key Differentiators

  • Unified platform for all communications
  • Real-time AI coaching during live calls
  • Proprietary AI engine for voice and NLP

Unique Value: A single platform for all sales communications, with real-time AI coaching to help reps win more deals.

🎯 Use Cases (5)

Sales coaching Improving sales call effectiveness Automating sales workflows Onboarding new sales reps Analyzing customer sentiment

✅ Best For

  • Reducing ramp time for new sales hires
  • Improving sales rep performance and quota attainment
  • Increasing customer satisfaction

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies that do not use phone calls as a primary sales channel.

🏆 Alternatives

RingCentral Nextiva Gong.io

Offers more advanced real-time AI capabilities compared to traditional business phone systems.

💻 Platforms

Web iOS Android Desktop API

🔌 Integrations

Salesforce HubSpot Zendesk Microsoft 365 Google Workspace Slack

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies by plan tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ HIPAA ✓ GDPR ✓ ISO 27001

💰 Pricing

$60.00/mo

✓ 14-day free trial

Free tier: NA

Visit Dialpad AI Sales Center Website →