Endear
The CRM for people-people.
Overview
Endear is a clienteling platform that centralizes customer data and communication to empower retail teams. It enables personalized outreach through email, SMS, and WhatsApp, and provides tools for managing customer relationships at scale. Endear is built for modern retailers who want to bridge the gap between online and in-store experiences.
✨ Key Features
- Retail CRM
- Omnichannel messaging (Email, SMS, WhatsApp)
- Customer segmentation
- Sales and analytics reporting
- Shoppable lookbooks
- Appointment scheduling
🎯 Key Differentiators
- User-friendly interface designed for sales associates
- Strong focus on omnichannel messaging
- Flexible pricing for small to medium-sized businesses
Unique Value: Empowers retail teams with the tools they need to build personal relationships with customers at scale, driving loyalty and sales.
🎯 Use Cases (4)
✅ Best For
- Sending personalized follow-ups after in-store visits.
- Creating and sharing shoppable lookbooks with clients.
- Running targeted SMS and email campaigns.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Large enterprises with complex IT requirements
- Businesses outside of the retail industry
🏆 Alternatives
Offers a more intuitive and messaging-focused approach to clienteling compared to more complex enterprise solutions.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 7-day free trial
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