Engagement Hub
The Complete Digital Engagement Solution.
Overview
Engagement Hub is a comprehensive digital engagement platform designed for organizations that need to consult with their communities and stakeholders. It combines a stakeholder relationship management (SRM) system with a suite of over 20 consultation tools, such as surveys, forums, Q&A, and interactive mapping. This allows organizations to not only manage their stakeholder data but also to actively engage with them on a public-facing platform.
✨ Key Features
- Stakeholder Relationship Management (SRM)
- 20+ Engagement Tools (Surveys, Forums, Ideas, Polls, etc.)
- Interactive Mapping
- Email & SMS Communication
- Event Management
- Advanced Reporting & Analytics
- Customizable Engagement Portals
🎯 Key Differentiators
- All-in-one platform combining a deep SRM with a wide array of front-end engagement tools.
- High level of customization for public-facing portals.
- User-friendly for both administrators and public participants.
Unique Value: Provides a single platform for the entire engagement lifecycle, from managing stakeholder data to deploying a wide range of online consultation tools and analyzing the feedback.
🎯 Use Cases (5)
✅ Best For
- Running a public consultation on a new local government policy.
- Gathering community feedback on a proposed development using interactive maps.
- Managing a central database of community stakeholders and their engagement history.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Internal team project management
- Agile software development
- Sales CRM
🏆 Alternatives
Unlike pure SRM tools, Engagement Hub offers the public-facing tools needed to actively gather feedback. Compared to simple survey tools, it provides the back-end system to manage the people providing that feedback over the long term.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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