ESW

Global Commerce, Simplified.

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Overview

ESW provides a suite of technology and services that enable brands and retailers to expand their e-commerce operations globally. While its core focus is on cross-border commerce (handling compliance, payments, logistics, etc.), it also offers omnichannel solutions to unify the customer experience. This includes capabilities like ship-from-store, buy online, pick up in-store, and global returns management, allowing brands to leverage their physical footprint in international markets.

✨ Key Features

  • Global Omnichannel Solutions
  • Ship from Anywhere
  • Buy Online, Pick up in Store
  • Return Anywhere
  • Localized Checkout (multi-currency, multi-language)
  • Global Logistics and Fulfillment

🎯 Key Differentiators

  • Acts as the merchant of record, assuming risk for fraud and compliance
  • End-to-end solution from checkout to returns
  • Strong focus on providing a domestic-equivalent experience for international shoppers

Unique Value: Simplifies the immense complexity of global omnichannel commerce, allowing brands to offer localized experiences like BOPIS in hundreds of markets.

🎯 Use Cases (3)

Brands and retailers looking to sell internationally via a DTC model. Companies needing to manage the complexities of cross-border compliance, tax, and duties. Global brands wanting to offer omnichannel experiences to their international customers.

✅ Best For

  • Enabling a US-based retailer to offer in-store pickup at their European locations.
  • Managing global returns to local hubs instead of shipping back to the origin country.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Domestic-only retailers who do not sell internationally.

🏆 Alternatives

Global-e Flow Commerce Pitney Bowes

Provides a more comprehensive, end-to-end solution, acting as the merchant of record to handle all cross-border complexities for the brand.

💻 Platforms

Web API

🔌 Integrations

Salesforce Commerce Cloud Shopify BigCommerce API

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ PCI DSS Level 1

💰 Pricing

Contact for pricing
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