Hexagon HxGN OnCall Dispatch
Empowering agencies to achieve more with less through a modern, adaptive public safety platform.
Overview
HxGN OnCall Dispatch is a computer-aided dispatch solution from Hexagon Safety & Infrastructure. It's designed to be a modern and flexible platform, offering deployment options both on-premise and in the cloud. The system focuses on improving situational awareness and decision-making through advanced mapping, real-time analytics, and assistive AI features.
✨ Key Features
- Browser-based and mobile clients
- Dynamic rendering of information based on task
- Multi-agency and multi-jurisdictional support
- Integration with GIS and mapping technologies
- Cloud, on-premise, and SaaS deployment options
🎯 Key Differentiators
- Strong focus on geospatial data and advanced mapping capabilities.
- Introduction of assistive AI (Smart Advisor) to aid dispatcher decision-making.
- Flexible deployment models (on-premise, cloud, hybrid).
Unique Value: Delivers next-generation dispatch capabilities by integrating powerful geospatial tools and assistive AI to enhance situational awareness and response efficiency.
🎯 Use Cases (4)
✅ Best For
- Used by REDCOM Dispatch in Sonoma County, California, for wildfire response.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Very small agencies that do not require advanced analytics or AI features.
🏆 Alternatives
Offers more advanced, native mapping and location intelligence features compared to competitors.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
📊 Market Info
Customers: NA
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