Infor CloudSuite CRM
Build a 360-degree customer profile.
Overview
Infor CRM is a robust customer relationship management solution built for the enterprise. It provides rich sales, marketing, and customer service capabilities, with a strong focus on industry-specific functionality. Its primary advantage is its seamless integration with Infor's ERP systems (like CloudSuite Industrial), which connects front-office customer interactions with back-office operations, supply chain, and financial data.
✨ Key Features
- Sales Force Automation
- Marketing Automation
- Customer Service and Support
- Deep integration with Infor ERP
- Advanced Analytics
- Mobile CRM
- Industry-specific configurations
🎯 Key Differentiators
- Deep, native integration with Infor's suite of ERP products
- Strong, pre-built functionality for specific industries (e.g., manufacturing)
- Flexible platform that can be customized to meet complex business requirements
- Powered by the Infor OS technology platform for a unified user experience
Unique Value: Provides a complete view of the customer by seamlessly connecting front-office sales activities with back-office operational data from Infor ERP, tailored with deep, industry-specific functionality.
🎯 Use Cases (4)
✅ Best For
- Providing sales teams with real-time data on production schedules and inventory from their ERP
- Managing complex, multi-channel sales in a manufacturing environment
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses or companies not using Infor ERP
- Teams looking for a lightweight, easy-to-use CRM
🏆 Alternatives
For companies invested in the Infor ecosystem, its CRM offers a level of native integration and process alignment that is far superior to what can be achieved with third-party CRM systems, reducing complexity and improving data accuracy.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies by support plan tier)
🔒 Compliance & Security
💰 Pricing
🔄 Similar Tools in Enterprise CRM
Salesforce Sales Cloud
A comprehensive sales CRM for managing leads, opportunities, and customer relationships with advance...
HubSpot Sales Hub
An all-in-one sales CRM that's part of HubSpot's connected platform, focusing on ease of use and pro...
Zoho CRM
A versatile CRM that is part of the extensive Zoho suite of business applications, offering strong c...
Microsoft Dynamics 365 Sales
Microsoft's enterprise sales CRM, deeply integrated with Office 365, Teams, and the Power Platform....
SAP Sales Cloud
SAP's enterprise CRM for sales, focusing on connecting sales with back-office ERP data for a complet...
Oracle CX Sales
Oracle's comprehensive sales CRM, part of the Oracle Cloud CX suite, focused on data-driven sales an...