JivoChat
Omnichannel Business Messenger for Websites, Social Media, and Messengers.
Overview
JivoChat is an omnichannel business messenger that allows teams to handle customer conversations from multiple sources—including website live chat, Facebook, Instagram, WhatsApp, email, and phone—all within a single application. It is designed to help businesses respond faster, improve customer service, and increase sales by being available on the channels their customers prefer.
✨ Key Features
- Omnichannel Inbox (Chat, Email, Social, Phone)
- Live Chat with Proactive Invitations
- CRM features
- Team Collaboration Tools
- Callback Request Feature
- Visitor Monitoring
- Mobile and Desktop Apps
🎯 Key Differentiators
- Strong focus on omnichannel, including business phone capabilities
- Simple, affordable pricing for its professional tier
- User-friendly interface across all platforms
Unique Value: JivoChat unifies all your customer communication channels—chat, phone, email, and social—into a single, easy-to-use application, enabling faster and more efficient team collaboration.
🎯 Use Cases (4)
✅ Best For
- Managing conversations from website chat, Facebook, and WhatsApp in a single, unified inbox
- Using the callback feature to convert website visitors into phone leads
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses that need advanced AI and automation capabilities
- Enterprises requiring high-level security certifications
🏆 Alternatives
While many platforms offer multichannel support, JivoChat stands out by including business phone functionality at a very competitive price point, making it a true all-in-one messenger for SMBs.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: First 5 agents are free, with basic features.
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