Khoros
The award-winning, AI-powered customer engagement platform.
Overview
Khoros provides a comprehensive suite of tools for managing the entire digital customer experience. Their platform includes solutions for online communities, social media marketing, and digital customer care. Khoros helps large enterprises connect with their customers, build brand loyalty, and drive business growth through meaningful online interactions.
✨ Key Features
- Online community platform
- Social media management
- Digital customer care
- Content management and marketing
- Analytics and reporting
- Brand and community moderation
- Gamification
- Integrations with CRM and other business systems
🎯 Key Differentiators
- Enterprise-grade scalability and security
- Comprehensive suite of digital engagement tools
- Strong focus on digital customer care
Unique Value: A single platform to manage all digital customer interactions, from social media to online communities.
🎯 Use Cases (4)
✅ Best For
- Powering support communities for major technology companies
- Managing global social media presence for large brands
- Consolidating digital customer service channels
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses with limited community management needs
- Organizations looking for a simple, out-of-the-box forum solution
🏆 Alternatives
Offers a more integrated solution for large enterprises compared to point solutions for community or social media management.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All plans tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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