Kore.ai

Enterprise AI Agents for Work, Service & Process.

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Overview

Kore.ai is an enterprise conversational AI platform that helps businesses design, build, test, and deploy intelligent virtual assistants, process assistants, and chatbots. The platform offers a no-code environment, making it accessible to both business users and developers. Kore.ai focuses on providing secure, scalable, and enterprise-grade AI solutions for a variety of industries, including banking, healthcare, and telecommunications.

✨ Key Features

  • No-code and pro-code tools
  • Multi-agent capabilities (Inter Agent Protocols)
  • Agentic RAG (Retrieval-Augmented Generation)
  • Model Hub for connecting various AI models
  • Prompt Studio for optimizing prompts
  • Evaluation Studio for performance insights
  • Enterprise guardrails for security and compliance

🎯 Key Differentiators

  • Enterprise-grade security and compliance
  • No-code platform for both business users and developers
  • Flexible deployment options (cloud, on-premise, hybrid)
  • Recognized as a leader by Gartner

Unique Value: Kore.ai provides a comprehensive, secure, and scalable platform for enterprises to build and deploy advanced AI agents for a wide range of use cases.

🎯 Use Cases (5)

Customer service automation Employee productivity enhancement Business process automation IT support automation Healthcare virtual assistants

✅ Best For

  • Large-scale conversational AI deployments in banking and healthcare.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small-scale, simple chatbot projects.

🏆 Alternatives

Google Dialogflow IBM watsonx Assistant Amazon Lex Microsoft Bot Framework

Compared to other conversational AI platforms, Kore.ai offers a more flexible and enterprise-ready solution with a strong focus on security and no-code development.

💻 Platforms

Web API Cloud On-premise

🔌 Integrations

Salesforce SAP Epic NICE Genesys Microsoft Teams and 100+ more

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 ✓ HIPAA ✓ GDPR ✓ ISO 27001

💰 Pricing

Contact for pricing

✓ 14-day free trial

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