N-able MSP Manager
Simplified PSA for smarter service delivery.
Overview
N-able MSP Manager is a professional services automation (PSA) tool designed to provide MSPs with core functionalities like ticketing, billing, and reporting in a simple, easy-to-use package. It aims to streamline service delivery, improve technician efficiency, and provide clear business insights without the complexity of larger PSA platforms. It integrates with N-able's RMM platforms for a unified workflow.
✨ Key Features
- Help Desk & Ticketing
- Batch Invoicing & Billing
- Customer & Asset Management
- Scheduling & Dispatch
- Mobile Apps
- Reporting Dashboards
🎯 Key Differentiators
- Simplicity and ease of use
- Tight integration with N-able RMM products
- Focus on core PSA functionalities for efficiency
Unique Value: MSP Manager offers a simple, affordable, and effective way to manage ticketing, billing, and customers, helping MSPs to become more efficient and profitable.
🎯 Use Cases (4)
✅ Best For
- Efficiently managing service tickets from creation to resolution.
- Streamlining the billing process for recurring services and one-time projects.
- Providing technicians with mobile access to tickets and customer information.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Large enterprises requiring deep customization and complex workflow automation.
- Companies that do not operate on an MSP model.
🏆 Alternatives
Unlike more complex PSA tools, MSP Manager is designed for quick setup and ease of use, allowing MSPs to focus on service delivery rather than tool management.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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