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NICE Investigate

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Overview

NICE Investigate is a cloud-based solution that helps law enforcement agencies collect, analyze, and share digital evidence. It is part of the broader NICE portfolio of public safety solutions.

✨ Key Features

  • Automated Evidence Collection
  • Centralized Case Building
  • Connects to Disparate Data Sources
  • Secure Digital Sharing Portals
  • Advanced Analytics and Search
  • Maintains Chain of Custody
  • Mobile Application for Field Use
  • Video and Audio Redaction

🎯 Key Differentiators

  • Strong capabilities in audio and video analytics, stemming from their contact center background.
  • Focus on the end-to-end digital investigation process.

Unique Value: Transforming digital investigations with powerful analytics and collaboration tools.

🎯 Use Cases (3)

Law Enforcement Investigations Emergency Communications Centers Criminal Justice

✅ Best For

  • Used by police forces and public safety agencies globally.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small agencies with limited need for advanced analytics.

🏆 Alternatives

Axon Motorola Solutions Genetec

Offers deeper analytical capabilities, especially for audio evidence, than many competitors.

💻 Platforms

Web

🔌 Integrations

NICE Recording solutions CAD/RMS systems Body Cameras CCTV

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ CJIS Compliant

💰 Pricing

Contact for pricing

Free tier: NA

📊 Market Info

Customers: NA

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