ProProfs Knowledge Base
Create a knowledge base, help center, manuals & FAQs.
Overview
ProProfs Knowledge Base is a user-friendly software that allows businesses to create online documentation, FAQs, help centers, and manuals. It's designed to be simple and intuitive, with no coding skills required. It integrates with other ProProfs tools like Live Chat and Help Desk to provide a more comprehensive support solution.
✨ Key Features
- Easy-to-use Editor
- Customization & Branding
- Roles & Permissions
- Integrations with other ProProfs tools
- Reporting & Analytics
🎯 Key Differentiators
- Ease of use
- Affordable pricing
- Part of a broader suite of business tools
Unique Value: Provides a simple, affordable, and effective way for businesses to create self-service support resources, reducing support tickets and improving customer satisfaction.
🎯 Use Cases (4)
✅ Best For
- Creating a simple, branded help center for customers
- Building an internal knowledge base for employee training
- Publishing online user guides for a product
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Complex technical documentation with version control needs
- Teams that require deep integration with non-ProProfs tools
🏆 Alternatives
More focused on simplicity and ease of use than more feature-rich and complex platforms.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 15-day free trial
Free tier: 1 knowledge base, 20 pages, basic features.
🔄 Similar Tools in Knowledge Base
Zendesk
A service-first CRM company that builds software designed to improve customer relationships....
Intercom
A platform that helps businesses build better customer relationships through conversational, messeng...
HubSpot Service Hub
Part of the HubSpot CRM platform, Service Hub provides tools to deliver exceptional customer service...
Salesforce Service Cloud
A complete customer service solution from Salesforce, built on the world's #1 CRM....
Freshdesk
An omnichannel customer service solution that helps businesses of all sizes provide great support....
Zoho Desk
A flexible and affordable customer service software from the Zoho suite of business apps....