Qtrac (by Lavi Industries)
Intelligent Queue Management.
Overview
Qtrac, from Lavi Industries, provides an integrated approach to queue management by combining physical crowd control equipment (like stanchions and barriers) with intelligent software. Their electronic queuing solutions include virtual queuing, appointment scheduling, and digital signage. This allows businesses to manage both the physical and virtual aspects of their queues, optimizing customer flow and improving the waiting experience.
✨ Key Features
- Virtual Queuing
- Appointment Scheduling
- Electronic Call Forwarding
- Digital Signage
- Real-time Reporting & Analytics
- Integration with physical barriers
🎯 Key Differentiators
- Combines industry-leading physical crowd control products with software
- Decades of experience in public guidance and queue design
- Focus on optimizing the entire physical environment
Unique Value: Qtrac offers a unique, holistic solution by integrating intelligent queue management software with high-quality physical crowd control systems, optimizing the entire customer flow.
🎯 Use Cases (5)
✅ Best For
- Managing checkout lines in large retail stores.
- Organizing security and boarding queues at airports.
- Improving customer flow in high-traffic service centers.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses needing a software-only solution
- Online-only businesses
🏆 Alternatives
Unlike software-only companies, Qtrac leverages its expertise in physical space design and crowd control to provide a more comprehensive solution for managing high-volume public spaces.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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