Yotpo

The eCommerce Marketing Platform.

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Overview

Yotpo is an e-commerce marketing platform that provides a suite of solutions to help brands grow, including loyalty and referral programs, reviews and ratings, and SMS marketing. The platform is designed to help e-commerce businesses increase customer engagement, build brand loyalty, and drive sales. Yotpo's loyalty and referral solution enables brands to create customized programs that reward customers for their loyalty and advocacy.

✨ Key Features

  • Loyalty and VIP Tiers
  • Referral Programs
  • Points and Rewards
  • Reviews and Ratings
  • Visual UGC
  • SMS Marketing
  • Email Marketing

🎯 Key Differentiators

  • Integrated suite of marketing tools (reviews, loyalty, SMS)
  • Strong focus on e-commerce
  • Visual marketing capabilities

Unique Value: Provides a single platform for e-commerce brands to manage multiple marketing functions, creating a more cohesive customer experience.

🎯 Use Cases (4)

Customer loyalty and retention programs Customer referral programs Collecting and displaying customer reviews SMS and email marketing campaigns

✅ Best For

  • E-commerce brands building comprehensive loyalty and rewards programs
  • Increasing customer lifetime value through points and VIP tiers
  • Driving new customer acquisition through referrals

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • B2B companies
  • Businesses not focused on e-commerce

🏆 Alternatives

Trustpilot Stamped.io Loox

Offers a broader range of marketing tools beyond just reviews, such as loyalty and SMS marketing.

💻 Platforms

Web API

🔌 Integrations

Shopify BigCommerce WooCommerce Magento Salesforce Klaviyo Zendesk API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Premium plans tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001

💰 Pricing

Contact for pricing
Free Tier Available

Free tier: Varies by product

Visit Yotpo Website →