Zendesk Sell
Modern sales CRM for today's conversational world.
Overview
Zendesk Sell is a sales force automation and CRM platform that is part of the Zendesk suite of products. It's designed to be easy to use and helps sales teams manage their pipeline, track customer interactions, and close more deals. While focused on sales, its integration with Zendesk Support provides a unified view of the customer, which is valuable for identifying expansion opportunities and ensuring a smooth customer experience. It's a good option for businesses that are already using Zendesk for customer service.
✨ Key Features
- Email Tracking and Automation
- Sales Pipeline Management
- Call and SMS Tracking
- Reporting and Analytics
- Mobile App
- Lead and Contact Management
🎯 Key Differentiators
- User-friendly and modern interface
- Seamless integration with the Zendesk customer support suite
- Strong native tools for email, voice, and SMS communication
Unique Value: Provides a seamless, user-friendly sales CRM that boosts productivity and offers a unified view of the customer when combined with Zendesk's support tools.
🎯 Use Cases (5)
✅ Best For
- Providing a unified view of the customer for both sales and support teams.
- Streamlining the sales process with an easy-to-use CRM.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Large enterprises with complex sales processes.
- Companies that need a highly customizable CRM.
🏆 Alternatives
Offers a more intuitive user experience and better integration with support workflows than many legacy sales CRMs.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premier Support tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
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