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Zoho Zia Search

Unified search for your organization.

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Overview

Zia Search is Zoho's AI-powered enterprise search solution. It allows users to find information from across the entire suite of Zoho applications (CRM, Mail, Desk, etc.) as well as external applications like Google Drive and Microsoft Teams from a single search bar. It understands natural language queries and provides contextual results based on user permissions and data relationships.

✨ Key Features

  • Unified search across Zoho and third-party apps
  • Natural Language Processing
  • Personalized and contextual results
  • Data-source level access permissions
  • Searchable in-line attachments
  • Extensible connectors

🎯 Key Differentiators

  • Seamless integration with the broad Zoho ecosystem of business apps
  • Part of the Zoho One value proposition
  • AI powered by Zoho's own Zia engine

Unique Value: Provides a single source of truth and a unified search experience for organizations that use Zoho's comprehensive suite of business applications.

🎯 Use Cases (4)

Finding customer information across CRM and support tickets Locating project files and communications Unified employee search for internal knowledge Consolidating information for a 360-degree view

✅ Best For

  • Improving productivity for teams heavily using the Zoho ecosystem
  • Breaking down data silos between sales, support, and project teams

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies not using any Zoho products
  • Public-facing website search

🏆 Alternatives

Microsoft Copilot for Microsoft 365 Google Cloud Search Glean

Serves the same role for the Zoho ecosystem as Microsoft Copilot does for Microsoft 365 and Google Cloud Search does for Google Workspace. It is less of a standalone product and more of an integrated feature.

💻 Platforms

Web

🔌 Integrations

Deep integration with all Zoho apps (CRM, Mail, Desk, Projects, etc.) Microsoft Teams Google Drive Dropbox SharePoint

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ HIPAA

💰 Pricing

Contact for pricing

✓ 15-day free trial

Free tier: NA

Visit Zoho Zia Search Website →