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CivicEye

Next-Generation Public Safety Software.

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Overview

CivicEye offers a modern, cloud-based software platform for law enforcement that includes a Records Management System (RMS) and a Case Management System for prosecutors. Their Digital Evidence Management System (DEMS) is integrated into this platform, allowing for the seamless management of digital evidence from intake to discovery, connecting law enforcement and prosecutors in a single workflow.

✨ Key Features

  • Integrated with CivicRMS
  • Cloud-native platform
  • Manages digital evidence files
  • Secure sharing between law enforcement and prosecutors
  • Chain of custody tracking
  • Role-based access controls
  • Search and filtering capabilities

🎯 Key Differentiators

  • Modern, cloud-native architecture
  • Focus on connecting law enforcement and prosecutors in a single platform
  • User-friendly interface

Unique Value: Connects law enforcement and prosecutors on a single, modern platform, streamlining the flow of case data and digital evidence from investigation to conviction.

🎯 Use Cases (3)

Managing digital evidence associated with cases in the CivicRMS Streamlining the transfer of digital evidence from police to the DA's office Agencies looking for a modern, cloud-native RMS with integrated evidence capabilities

✅ Best For

  • A police department using the platform to manage all its records and share digital evidence for a case directly with the prosecutor using CivicCase
  • Reducing the need for physical media (CDs/DVDs) to transfer evidence for prosecution

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Agencies that need to manage physical evidence
  • Organizations not using or planning to use the CivicRMS platform
  • Users requiring advanced features like AI redaction

🏆 Alternatives

CentralSquare Public Safety Tyler Technologies Mark43

Offers a more modern user experience and a more tightly integrated workflow between police and prosecutors compared to older, on-premise RMS systems with bolted-on evidence modules.

💻 Platforms

Web

🔌 Integrations

CivicRMS CivicCase (for prosecutors)

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Standard tier)

🔒 Compliance & Security

✓ SOC 2 ✓ SSO ✓ CJIS-compliant ✓ SOC 2 Type II

💰 Pricing

Contact for pricing
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