Moveworks

The AI platform for enterprise-wide automation.

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Overview

Moveworks is an AI platform that provides a conversational interface for employees to get instant help with their IT and HR issues. It integrates with a company's existing enterprise systems to understand and resolve employee requests automatically, from unlocking accounts and provisioning software to answering questions about company policies. The goal is to provide a seamless, consumer-like support experience for employees while freeing up IT and HR teams to focus on more strategic work.

✨ Key Features

  • Conversational AI for IT and HR support
  • Automated issue resolution
  • Integration with enterprise systems (ServiceNow, Workday, etc.)
  • Natural language understanding (NLU)
  • Employee communications and engagement tools

🎯 Key Differentiators

  • Focus on enterprise-wide automation
  • Deep integrations with a wide range of enterprise systems
  • Advanced natural language understanding capabilities

Unique Value: Moveworks' unique value is its ability to provide a single, conversational interface for employees to get instant help from any internal department, automating a wide range of support tasks and improving the employee experience.

🎯 Use Cases (4)

Automating IT support and helpdesk tasks Providing instant answers to HR questions Streamlining employee onboarding and offboarding Improving the overall employee experience

✅ Best For

  • Resolving a high volume of common IT and HR tickets automatically
  • Providing 24/7 support to a global workforce
  • Reducing the workload on internal support teams

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses with limited internal support needs
  • Companies without established enterprise systems to integrate with

🏆 Alternatives

Leena AI Espressive

Unlike traditional ticketing systems or knowledge bases, Moveworks provides an interactive, conversational experience that can resolve issues automatically, without human intervention.

💻 Platforms

Web API

🔌 Integrations

ServiceNow Jira Workday Microsoft Teams Slack

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ HIPAA

💰 Pricing

Contact for pricing

Free tier: N/A

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