Moveworks
The AI platform for enterprise-wide automation.
Overview
Moveworks is an AI platform that provides a conversational interface for employees to get instant help with their IT and HR issues. It integrates with a company's existing enterprise systems to understand and resolve employee requests automatically, from unlocking accounts and provisioning software to answering questions about company policies. The goal is to provide a seamless, consumer-like support experience for employees while freeing up IT and HR teams to focus on more strategic work.
✨ Key Features
- Conversational AI for IT and HR support
- Automated issue resolution
- Integration with enterprise systems (ServiceNow, Workday, etc.)
- Natural language understanding (NLU)
- Employee communications and engagement tools
🎯 Key Differentiators
- Focus on enterprise-wide automation
- Deep integrations with a wide range of enterprise systems
- Advanced natural language understanding capabilities
Unique Value: Moveworks' unique value is its ability to provide a single, conversational interface for employees to get instant help from any internal department, automating a wide range of support tasks and improving the employee experience.
🎯 Use Cases (4)
✅ Best For
- Resolving a high volume of common IT and HR tickets automatically
- Providing 24/7 support to a global workforce
- Reducing the workload on internal support teams
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses with limited internal support needs
- Companies without established enterprise systems to integrate with
🏆 Alternatives
Unlike traditional ticketing systems or knowledge bases, Moveworks provides an interactive, conversational experience that can resolve issues automatically, without human intervention.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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