Rasa

The Conversational AI Platform for the Enterprise.

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Overview

Rasa provides the infrastructure and tools for building, improving, and deploying AI assistants. It is highly customizable and allows for on-premise or cloud deployment, giving enterprises full control over their data and infrastructure. Rasa is known for its powerful NLU and dialogue management capabilities.

✨ Key Features

  • Open-source framework
  • Natural Language Understanding (NLU)
  • Dialogue Management
  • On-premise or cloud deployment
  • Connectors to messaging channels and APIs
  • Rasa X: a toolset for improving and deploying assistants

🎯 Key Differentiators

  • Fully open-source and customizable
  • Complete control over data and deployment
  • Strong focus on developer experience

Unique Value: Rasa offers unparalleled control and customization for building enterprise-grade AI assistants, with the flexibility of open-source and the security of on-premise deployment.

🎯 Use Cases (4)

Customer service automation Internal process automation Transactional bots Voice assistants

✅ Best For

  • Automating customer support for financial services companies.
  • Building internal HR and IT support bots for large enterprises.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Simple, no-code chatbot development for non-technical users.

🏆 Alternatives

Botpress Dialogflow Microsoft Bot Framework

Unlike cloud-based platforms like Dialogflow, Rasa provides full data ownership and control. Compared to visual builders, it offers deeper customization for developers.

💻 Platforms

Web API

✅ Offline Mode Available

🔌 Integrations

Slack Facebook Messenger Twilio Telegram Custom APIs

🛟 Support Options

  • ✓ Email Support
  • ✓ Dedicated Support (Rasa Pro tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ SOC 2 Type 2

💰 Pricing

Contact for pricing
Free Tier Available

Free tier: Rasa Open Source is free to use.

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