UserGuiding
Better Onboarding, Happier Users.
Overview
UserGuiding is a digital adoption solution that helps companies improve user onboarding and product adoption. It allows for the creation of interactive guides, checklists, hotspots, and NPS surveys without any coding. It is primarily aimed at SMBs and mid-market companies looking for an affordable and easy-to-use tool.
✨ Key Features
- Interactive Product Tours
- Onboarding Checklists
- Hotspots & Tooltips
- In-App Messages (Modals)
- NPS Surveys
- Resource Center
- Segmentation
🎯 Key Differentiators
- Affordable pricing for SMBs
- Very easy-to-use, no-code interface
- Comprehensive feature set for the price point
Unique Value: Provides a powerful and easy-to-use suite of user onboarding tools at a highly competitive price, democratizing digital adoption for smaller companies.
🎯 Use Cases (4)
✅ Best For
- Creating simple step-by-step product tours for new users
- Building in-app resource centers to reduce support tickets
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Large enterprises with complex security and compliance needs
- Teams requiring deep, integrated product analytics
🏆 Alternatives
Offers a similar core feature set to Appcues and Userpilot but at a more accessible price point, though it may lack their depth in analytics and customization.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Corporate tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Basic features, 1 team member, up to 2,500 MAU, UserGuiding branding.
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