🗂️ Navigation

Oracle Digital Assistant

AI-driven assistants that connect to your backend applications.

Visit Website →

Overview

Oracle Digital Assistant is an AI-powered platform that enables enterprises to create conversational interfaces for their business applications. The platform allows developers to build both simple chatbots (skills) and more sophisticated digital assistants that can orchestrate multiple skills. A key strength of Oracle Digital Assistant is its deep integration with Oracle's suite of enterprise applications, such as Oracle Cloud HCM, ERP, and CX.

✨ Key Features

  • AI-driven natural language understanding (NLU)
  • Visual flow designer for building conversations
  • Pre-built skills for Oracle applications
  • Support for multiple channels (web, mobile, messaging apps)
  • Analytics to monitor and improve bot performance
  • Integration with Oracle and third-party systems

🎯 Key Differentiators

  • Deep, out-of-the-box integration with Oracle's enterprise applications
  • Focus on automating internal enterprise workflows
  • Ability to create a central digital assistant that orchestrates multiple skills

Unique Value: Oracle Digital Assistant provides a seamless way for Oracle customers to conversationally enable their enterprise applications, improving employee productivity and user experience.

🎯 Use Cases (4)

HR and employee self-service Finance and procurement automation Sales and customer service support Streamlining enterprise workflows

✅ Best For

  • Deploying HR digital assistants to help employees with tasks like checking benefits and requesting time off.
  • Creating finance bots to automate processes such as expense reporting and purchase order inquiries.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies that do not use Oracle's enterprise applications.
  • Small-scale, consumer-facing chatbots.

🏆 Alternatives

SAP Conversational AI Workday Assistant ServiceNow Virtual Agent

For companies heavily invested in the Oracle ecosystem, the deep and pre-built integrations of Oracle Digital Assistant offer a significant advantage in terms of development speed and functionality compared to more general-purpose platforms.

💻 Platforms

Web iOS Android API Cloud

🔌 Integrations

Oracle Cloud HCM Oracle Cloud ERP Oracle Cloud CX Salesforce ServiceNow Microsoft Teams Slack Custom APIs

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Available with higher support levels tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ ISO/IEC 27001 ✓ SOC 1, SOC 2, SOC 3 ✓ HIPAA ✓ GDPR

💰 Pricing

Contact for pricing
Free Tier Available

✓ 30-day free trial

Free tier: Free tier available through Oracle Cloud Free Tier.

Visit Oracle Digital Assistant Website →