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SAP Conversational AI

Build and monitor intelligent chatbots in one place.

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Overview

SAP Conversational AI is a platform for building and deploying enterprise-grade chatbots. It provides a comprehensive set of tools for training, building, connecting, and monitoring chatbots. A key feature of SAP Conversational AI is its native integration with SAP's suite of business applications, allowing for the creation of bots that can automate tasks and workflows within the SAP ecosystem.

✨ Key Features

  • End-to-end bot building platform
  • Powerful Natural Language Processing (NLP) technology
  • Low-code and pro-code development options
  • Pre-built chatbot templates for SAP applications
  • Integration with SAP and non-SAP systems
  • Analytics for bot performance monitoring

🎯 Key Differentiators

  • Seamless, pre-built integrations with SAP's enterprise software portfolio
  • Strong focus on automating business processes within the SAP ecosystem
  • Both low-code and pro-code development options to cater to different user personas

Unique Value: SAP Conversational AI enables SAP customers to easily and quickly build powerful chatbots that automate and simplify their business processes.

🎯 Use Cases (4)

Automating HR processes Streamlining procurement and finance workflows Enhancing customer relationship management (CRM) Providing support for SAP users

✅ Best For

  • Creating HR chatbots that allow employees to manage their leave requests and access payslips directly from a chat interface.
  • Building procurement bots that help users create purchase requisitions and track order statuses.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies that do not use SAP software.
  • Simple, standalone chatbots with no need for enterprise integration.

🏆 Alternatives

Oracle Digital Assistant Workday Assistant Microsoft Power Virtual Agents

For companies running on SAP, the native integrations and pre-built content of SAP Conversational AI provide a significant advantage in terms of development time and total cost of ownership compared to general-purpose chatbot platforms.

💻 Platforms

Web API Cloud

🔌 Integrations

SAP S/4HANA SAP SuccessFactors SAP C/4HANA Microsoft Teams Slack Custom APIs

🛟 Support Options

  • ✓ Email Support
  • ✓ Dedicated Support (Standard tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ ISO 27001 ✓ SOC 1 ✓ SOC 2 ✓ GDPR

💰 Pricing

Contact for pricing
Free Tier Available

Free tier: Free for up to 100,000 requests per year.

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